Every group, association, franchise, or professional organization deserves the expert skills of a specialist: one who can design, administer and implement a custom insurance solution. Lockton Affinity is that specialist with the experience, knowledge and understanding to assist you in establishing a new program or revitalizing an existing program. We’ll negotiate the best rates for your members, help you utilize the program as a tool for membership recruitment, and most importantly surround the program with a plan that emphasizes continuous and dedicated service.
Our role is one of business partner and trusted advisor, responsible for providing an unmatched level of service in the administration of our program.
We offer you more extensive services than typical, non-specialized brokers or providers. Our services include a direct sales and service center with dedicated professionals to handle questions and solve problems quickly.
Critical services provided for you and your membership are:
Program structuring featuring flexible plan design
Program implementation with a fast startup timeframe
Program management stressing measured accountability
Insurance coverages tailored to your group’s needs
Policy issuance that is timely and quality controlled
Claims management through reports, claim runs & audits
Web site management from custom development to hosting
Online enrollment with a streamlined application process
Direct sales via inbound/outbound calls, online inquiries and e-mail
Membership marketing utilizing customized promotional materials
A dedicated service team